📬 We’re Here for You — Let’s Talk
Have a custom project in mind? Need help with an order? Or just want to say hello?
Every item is made with care, and we treat your messages the same way. Fill out the form below or email us at info@jplaserengraving.com.
We aim to respond within one business day — often sooner.
❓ Frequently Asked Questions
⏳ How long does shipping take?
Most of our items are custom made to order. We begin crafting your piece after your order is placed. Standard processing time is typically 3–5 business days, followed by shipping time depending on your location. If you’re on a deadline, contact us and we’ll do our best to help.
🛠️ Are your products customizable?
Yes — most of our products are made based on your input. Whether it’s a name, date, logo, or a full design, we’re happy to personalize your piece.
🖼️ Can I preview my design before it’s made?
For applicable items, we’ll send a proof/mockup before engraving begins. You’ll have two free rounds of edits — after that, a small fee may apply for additional changes.
💳 What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shopify Payments. Your checkout is secure and encrypted.
📦 Do you offer bulk or business orders?
Absolutely! From employee nameplates and awards to branded tumblers or event favors — we’d love to help. Just reach out.
📍 Where are you located?
We’re based in Patterson, Louisiana and proudly serve customers all across the U.S. Everything is handcrafted right here at home.
– Jim Pierce Jr.
Owner & Laser Guy at JPLaser Engraving
